Privacy Policy

At Aladdin, we highly value the protection of your personal privacy. This Privacy Policy sets out how we collect, process, and secure information when you use our online platform for financial market analysis, crypto tools, and user dashboards. Our processes are designed to provide transparency and comply with relevant data protection standards in the Netherlands.

Categories of Data We Process

To provide a secure and functional fintech experience, we collect the following types of data:

Identification and Contact Information

This includes your name, email address, and phone number that you provide when creating an account or when interacting with our customer service.

Verification and Compliance Data

If necessary for platform integrity and fraud prevention, we may collect identification documents to confirm your identity and ensure the security of our services.

Technical Identifiers

Automated data such as IP addresses, browser types, device data, and system logs that are essential for the stability and security of the platform.

Usage and Metadata

Information about how you use our analysis tools. This data is used for system improvement and does not imply direct storage of digital assets by Aladdin.

Legal Bases for Processing

We process data based on the necessity for the performance of our agreement, our legitimate interests (such as fraud prevention), compliance with legal obligations in the Netherlands, and, where applicable, your explicit consent.

Operational Use of Data

Aladdin uses your information for onboarding, account management, secure authentication, and support. We monitor technical logs for security purposes. Marketing communication takes place exclusively via opt-in/opt-out preferences, which you can manage at any time via your dashboard.

Data Retention and Sharing

We do not sell your data. Information is shared with selected processors for hosting, analytics, and identity verification. Data is retained as long as necessary for our services or legal retention obligations. International transfers are made with appropriate security safeguards in accordance with applicable regulations.

User Rights and Security

We apply reasonable technical measures to protect your data, although absolute guarantee in a digital environment is not possible. You have the right to access, correct, delete, and restrict your data. Requests can be submitted via our support service, where we will verify your identity before processing the request.

Updates to this Policy

Changes to this policy will be communicated via platform notifications.

Last updated: March 26, 2026